Have Questions? We've Got You Covered.

If you’re dealing with delays, inconsistent outcomes, unclear pricing, or slow communication, switching can remove friction. We’re built for predictable turnaround, consistent results, and transparent pricing.

No. We keep the transition controlled with structured onboarding, scanner support, and preference capture, so your first cases feel straightforward.

It means end-to-end, from when you submit the case to when it’s delivered to your door. It’s not just lab production time. We build our workflow to keep the entire timeline predictable.

Yes. Delivery is included, so you’re not hit with unexpected shipping costs.

No. You’ll have real access to real people with responsive communication, so you can get answers quickly and keep cases on track.

No. We keep production U.S.-based and use American supplies.

We document dentist preferences and follow standardized digital workflows supported by ensured quality controls to keep outcomes consistent case after case.

Pricing is clear and comprehensive, so you know what to expect up front, no hidden fees and no surprises.

We offer crowns, bridges, veneers, partials, full dentures, flippers, immediate dentures, night guards, bleaching trays, ortho retainers, and implant restorations — all fully digital.

Yes. We specialize in full arch implant restorations and provide high-precision digital workflows for both provisional and final prosthetics.

While we do not currently offer same-day production, we provide expedited services with turnaround as fast as 72 hours for select cases upon request.

We accept files from TRIOS 5, iTero, Medit, 3Shape, Planmeca, and other major intraoral scanners. STL, PLY, and OBJ files are supported.

Simply upload your files through our HIPAA-compliant online portal. No shipping required.

Absolutely. You can attach clinical photos, Rx forms, and written notes directly in the portal.

Our average turnaround time is 5–7 business days for most restorations. Dentures and implants may vary depending on case complexity.

Yes. We offer custom pricing, consolidated billing options, and clear volume-based discounts for multi-location practices, built to keep costs predictable.

All invoices are delivered digitally through our portal. You can also track case status and billing history in one dashboard.

Yes, we accept all major credit cards and can set up auto-billing for convenience.

We stand behind our work. If there’s a fit issue, we will remake the case promptly — at no charge if due to lab error.

You can call us directly at (502) 507-0789, message us through the portal, or reach us through your preferred channel, so you’re not stuck waiting when a case needs attention.

Yes! We offer live onboarding support to help configure your scanner settings and streamline your workflow.

Our main lab is located at 5001 Crown Manor Pl, Suite 206, Louisville, KY 40218, but we serve dental practices nationwide.

Yes, Smile Fusion is fully digital. Cases are submitted as scans, and case communication, tracking, and billing are handled online for a faster, more predictable workflow.